FAQ's

How does Hakeem use Islamic Financing in its operations?

Hakeem uses Islamic Financing by purchasing a commodity and selling it to the customer at a higher deferred price. The customer, either directly or through an agent, then sells the commodity to a third party for immediate cash, if needed. This process provides the customer with the needed funds without involving interest. Alternatively, the customer may choose to use the commodity itself.

How does Hakeem ensure the transparency of Islamic Financing transactions?

Hakeem ensures transparency by providing clear documentation of all transactions, including the purchase and sale of the commodity, the deferred payment terms, and the final sale to a third party. Customers are fully informed of each step, and contracts are made accessible for review.

Who can benefit from Hakeem’s Islamic Financing services?

Hakeem’s Islamic Financing services are beneficial for individuals, businesses, and institutions that require Shariah-compliant financing solutions. Whether for personal liquidity needs, business capital, or investment opportunities, Hakeem’s services cater to a wide range of clients.

What are the eligibility criteria to use Hakeem’s Islamic Financing services?

To use Hakeem’s Islamic Financing services, customers must meet specific eligibility criteria, including a valid identification, proof of income, and a good credit history. Hakeem assesses each application to ensure that the customer’s needs align with the principles of Islamic Financing and Islamic finance.

How does Hakeem calculate the profit margin in a Islamic Financing transaction?

The profit margin in a Islamic Financing transaction is calculated based on the commodity’s market value, the duration of the deferred payment, and prevailing market conditions. Hakeem ensures that the profit margin is fair, transparent, and agreed upon by all parties before the transaction is executed.

What steps does Hakeem take to mitigate risks in Islamic Financing transactions?

Hakeem mitigates risks by carefully selecting commodities with stable market demand, conducting thorough due diligence on customers, and ensuring that all transactions are conducted with full transparency. Additionally, Hakeem provides advisory services to help customers understand the risks involved.

Can Hakeem’s Islamic Financing services be customized for different financial needs?

Yes, Hakeem offers customized Islamic Financing solutions tailored to the specific financial needs of its customers. Whether for short-term liquidity, long-term financing, or specific investment purposes, Hakeem works with clients to structure transactions that meet their unique requirements while maintaining Shariah compliance.

How does Hakeem handle defaults in Islamic Financing transactions?

In the event of a default, Hakeem works with the customer to find a mutually agreeable solution, which may include restructuring the payment terms or arranging for an alternative settlement method. Hakeem is committed to maintaining the ethical standards of Islamic finance, which includes handling defaults with fairness and compassion.

What documentation is required to initiate an Islamic Financing transaction with Hakeem?

To initiate an Islamic Financing transaction with Hakeem, customers need to provide identification, proof of income or financial stability, and any additional documents specific to the type of transaction (e.g., Bills). Hakeem guides customers through the documentation process to ensure compliance with all legal and Shariah requirements.

How long does it take to complete an Islamic Financing transaction with Hakeem?

The time required to complete an Islamic Financing transaction with Hakeem can vary depending on the complexity of the transaction and the customer’s readiness with required documentation. Typically, a transaction can be completed within a few hours, but Hakeem strives to expedite the process to meet customer needs promptly.

How does Hakeem ensure the process remains Shariah-compliant?

Hakeem ensures Shariah compliance by adhering to strict guidelines that avoid pre-arranged transactions or conflicts of interest, maintaining full transparency in all dealings, and ensuring that all contracts are in line with Islamic principles. Each step of the process is carefully monitored and certified by Shariah experts to guarantee compliance

What is role of Hakeem in Islamic Finance?

Hakeem plays a crucial role in facilitating Islamic financing by adhering to Sharia principles in all its offerings. This includes ensuring compliance with Islamic laws, providing alternative financing solutions like Islamic Financing, and maintaining the integrity of the Islamic financial system.

How do I start using the Hakeem app?

1. Open the Hakeem app.

2. Accept the regulatory disclosure.

3. Click “Next” on the “How to Obtain Islamic Finance” page.

4. Click “Get Started” and allow necessary permissions.

5. Read and agree to the privacy policy.

How do I create an account on the Hakeem app?

1. Log in with your phone number.

2. The OTP will be fetched automatically.

3. Create and confirm a 5-digit PIN.

4. Enter your personal information and capture a selfie.

How do I complete my profile?

1. Go to the Profile Completion section.

2. Enter your CNIC number and date of birth.

3. Upload the front and back pictures of your CNIC.

4. Enter your personal and professional information.

5. Add reference contact details and click Next.

6. Add your bank account or wallet details and wait for the profile to get approved.

What do I do after submitting my profile?

Your profile will be reviewed, and you will receive a decision within 24-72 hours.

How do I select products for finance?

1. Go to “Select Your Products for Finance” after approval.

2. Choose “Airtime Mobile Balance” as the commodity type.

3. Select the product and specify the finance purpose and tenure (15 or 30 days).

How do I complete a purchase?

1. Review the Sale or Purchase Agreement.

2. Agree to the terms and conditions.

3. Click “Purchase Product” to finalize the transaction.

How do I manage my active finance?

1. Go to the Active Finance section.

2. Select the product variant you wish to sell.

3. Appoint Switch as your agent, confirm the agency agreement, and proceed with the sale.

How do I recharge airtime using active finance?

1. Go to Active Finance Details.

2. Select the variant for airtime recharge.

3. Enter your mobile number and confirm the recharge.

How do I pay through EasyPaisa?

Choose either:

1. In-app Payment: Enter your phone number and proceed.

2. Token-based Payment: Copy the token number and follow the instructions in the app.

How do I pay through JazzCash?

Choose between:

1. In-app Payment: Enter your phone number and proceed.

2. Token-based Payment: Copy the token number and follow the app instructions.